Why Buy from Melrose Jewelers?

The Nation’s # 1 Online Retailer of Luxury Watches

Melrose Jewelers is the nation's leading online retailer of Rolex wristwatches, other luxury timepieces, and fine diamond jewelry. Founded in 2004, we operate retail websites in the United States, Canada, the United Kingdom, continental Europe, Latin America, Asia, and the Middle East, and ship thousands of watches per year to customers all over the world. Feel free to call us toll free at 0-800-680-0620 or email us at inquiries@melrosejewelers.co.uk, where our knowledgeable customer service team is ready to answer any questions you may have regarding our products or company.

Low, No-Haggle Pricing

Melrose Jewelers was founded on one simple premise: buying a Rolex shouldn't be mysterious or complicated. We provide our customers with low, no-haggle prices on luxury wristwatches that have been meticulously restored to original factory specifications both internally and externally. We sell our watches at wholesale prices by passing our volume-buying savings on to you--our customer.

The Largest Selection on the Web

Melrose Jewelers has thousands of luxury watches in stock, ready to ship world-wide within 24 hours of purchase.

Comprehensive 2-Year Warranty

All Melrose Jewelers watches ship with a 3-part warranty, including a 2-Year Warranty on functionality, a Lifetime Authenticity Guarantee, and a Return/Exchange Policy. If for any reason your watch stops functioning during the course of normal use within two years of purchase, you can ship it back to us overnight, at our cost, and we will repair or replace it for free.

Lifetime Authenticity Guarantee

Your Rolex or other luxury watch is guaranteed to be genuine for the life of the watch. If for whatever reason you ever find it to be otherwise, you can return it for a full refund, or exchange, for as long as you own the watch. All of our watches contain full serial and model number inscriptions as issued by the manufacturer, and ship with an independent authentication and appraisal by the AIGL.

Return/Exchange Policy

We ensure that you will receive your watch as pictured and as described on our website. If, upon receipt, your watch is not as pictured and as described, you can return it for a full refund or exchange.

Independent Authentication and Appraisal

All Melrose Jewelers watches undergo a comprehensive restoration process so your watch will look, feel, and function exactly like a brand new watch. Our watches also come with an independent authentication and appraisal by the Associated International Gemological Laboratory (AIGL); this includes a detailed certificate of authenticity and appraisal with estimated new retail replacement value. A £150 value if completed by a local appraiser, Melrose Jewelers provides this service and certificate free of charge.

FREE FedEx Overnight Shipping—Including Insurance

All Melrose Jewelers orders ship with FREE Federal Express Overnight Shipping including full insurance against theft or damage during shipping. A signature and valid government-issued ID are both required to ensure your purchase reaches you safely and securely.

Trained Expert Help—Available 7 Days a Week

Unlike other retail websites, Melrose Jewelers employs university-educated professionals, putting them through an extensive, intensive training process on Rolex and other luxury watches so that they are better able to serve you. Our experts are trained to be helpful and analytical with regard to current product styles, demographic and cultural preferences, rare models, and much more.  Our customer service team is available Monday through Friday 3PM to 11PM, and Saturday and Sunday 5PM to 11PM. Give us a call at 0-800-680-0620.

Custom Design and Specifications

With experienced, certified watchmakers and immensely skilled artisans, we are able to custom-configure and design even the most complicated diamond bezel, dial, band, lug, and/or case additions or customizations. If you see a picture of something you like, email or call us for further information and we'll put together a quote for you with detailed specifications.

Strong Business Ethics and Strict Conflict-Free Diamond Policy

Melrose Jewelers is a respected member of the watch industry and proud member of the Gemological Institute of America (GIA) and the Jeweler's Vigilance Committee (JVC). Additionally, Melrose Jewelers uses only conflict-free diamonds imported through the Kimberley Process—as signed into law in 2003. By shopping at Melrose Jewelers, you can be assured that you will be supporting positive business and government practices worldwide.

Our Customers Say It All

With many thousands of satisfied customers through the years, Melrose Jewelers has taken huge strides in providing you with the best possible value proposition available for luxury wristwatches--both online and elsewhere. Please feel free to read our testimonials and find out what people are saying about us. If you're ready to start shopping, please check out our store online by clicking on the tabs at the top of the page or the links in the left navigation column. Of course, if you have any questions our customer service team is always ready to help.